How we calculated: the order desk next to the usual route
The use case puts three years of costs side by side. Here is how that amount is built up, which assumptions are in it and where the prices come from, and the same sum for other situations.
The sum for other situations
Every mail in or out is 1 I/O credit, so is every tool call (also one your own agents make inside the studio), and so is every hour an agent is on, working or standing by. The EUR 20 base includes 2,000 I/O credits a month; more: a subscription of EUR 40, 60 or any multiple of EUR 20 gives 2,000 I/O credits a month for every EUR 20. Amounts per year, excluding VAT, rounded. Three years = year 1 + two more years.
| Owner on her own 1 inbox seat, 2 living agents, 50 orders a month | Owner and one helper 2 inbox seats, 2 living agents, 1 extra login, 150 orders a month | Team of five 5 inbox seats, 4 living agents, 4 extra logins, 400 orders a month, 60 hours of setup | |
|---|---|---|---|
| With Wantzel AI Studio | |||
| Studio (everyone joins, users are free) | EUR 240 | EUR 240 | EUR 240 |
| Mails a month (1 I/O credit each) | 100 | 300 | 800 |
| Tool calls by the agents a month (1 I/O credit each) | 250 | 750 | 2,000 |
| Agent hours a month (1 I/O credit each) | 1,440 | 1,440 | 2,880 |
| I/O credits a month (2,000 included) | 1,790 | 2,490 | 5,680 |
| More I/O credits (EUR 20 per 2,000) | EUR 0 | EUR 240 | EUR 480 |
| Your own AI account (estimate) | EUR 240 | EUR 240 | EUR 240 |
| Per year | EUR 480 | EUR 720 | EUR 960 |
| Three years | EUR 1,440 | EUR 2,160 | EUR 2,880 |
| With the usual route | |||
| Shared inbox or helpdesk tool | EUR 348 | EUR 696 | EUR 1,740 |
| Automation tool | EUR 204 | EUR 204 | EUR 204 |
| AI service (estimate) | EUR 240 | EUR 240 | EUR 240 |
| Setting it up (one-off, year 1) | EUR 4,000 | EUR 4,000 | EUR 6,000 |
| Maintenance (from year 2) | EUR 600 | EUR 600 | EUR 900 |
| Year 1 | ≈ EUR 4,792 | ≈ EUR 5,140 | ≈ EUR 8,184 |
| Years 2 and 3, per year | ≈ EUR 1,392 | ≈ EUR 1,740 | ≈ EUR 3,084 |
| Three years | ≈ EUR 7,576 | ≈ EUR 8,620 | ≈ EUR 14,352 |
| Difference over three years | ≈ EUR 6,136 | ≈ EUR 6,460 | ≈ EUR 11,472 |
How it is built up
- Wantzel AI Studio, per year = 12 × EUR 20 for the studio (every user joins for free) + 12 × EUR 20 for each started 2,000 I/O credits above the 2,000 included (mails, tool calls and agent hours) + your own AI account. The mail, the work board, the reviews and the log are in the studio; a change is a new question to Claude.
- The usual route, year 1 = inbox seats + automation tool + AI service + setting it up. Years 2 and 3 = the same without the setup, plus 15% of the setup for maintenance.
- Inbox seats = seats × 12 × the average seat price of common shared inbox and helpdesk tools.
The assumptions and where they come from
| Price of Wantzel AI Studio | EUR 20 a month with 2,000 I/O credits included; EUR 40, 60 or any multiple of EUR 20 for more each month. Users are free, every tool call is 1 I/O credit, and an hour an agent is on, working or standing by, is 1 I/O credit (1 cent). No contract |
| Mails | 1 I/O credit for each mail in or out. An assumption: every order is one mail in and one answer out, so 2 mails; 50, 150 and 400 orders a month, which is 100, 300 and 800 mails. The usual route has the mail in the price of its tools |
| Tool calls | Every tool call counts as 1 I/O credit, also one an agent makes inside the studio. An assumption: the order desk and the quality check together make 5 tool calls per order (read the mail, look up the card and the rates, write the draft, check it, record it in the log), so 250, 750 and 2,000 tool calls a month. The same 5 per order for the team of five, however many roles share it |
| Living agents | An assumption: the agents stand ready the whole month, around the clock: 720 hours a month each, which is 720 I/O credits. Two agents (the order desk and the quality check) for the first two columns, four for the team of five, so 1,440 and 2,880 I/O credits a month. A role that does not run is not counted |
| Your own AI account | The AI runs on the owner's own account; estimated at about EUR 20 a month |
| Shared inbox seats | The average of the published prices per seat of common shared inbox and helpdesk tools: from about USD 19 to USD 55 a seat a month, on average about USD 31, counted as EUR 29. Per-answer fees for AI that some of them add are not included |
| Automation tool | The average of the published entry plans of common automation tools: from about USD 9 to USD 30 a month, on average about USD 19, counted as EUR 17 a month |
| AI service | An assumption: EUR 20 a month for a small number of orders |
| Setting it up | 40 hours to connect the inbox, the automation and the AI service, write the rules and the review step, and test it (an assumption); 60 hours for the team of five with four roles |
| Hourly rate | EUR 100, the middle of EUR 75-125 for Dutch web agencies, from published price guides |
| Maintenance | 15% of the setup per year, from year 2 (a common rule of thumb, an assumption) |
| What is not in it | The owner's own hours (in both cases), VAT, and what neither route can promise: how well an answer reads |
Prices seen on 7 October 2026, from published price pages and price guides. Indicative: a real quote from a freelancer or a tool can come out higher or lower.